Karishma Chauhan

Assistant Professor

School Of Hospitality Management

Educations:

Pursuing Ph.D. in Management

MBA in Hotel Management (Punjab Technical University, 2015)

B.Sc. in Hospitality and Hotel Administration (IHM Mumbai, 2012)

Email ID: karishma.chauhan@nmims.edu

Subject Teaching and Teaching Interest:

Front Office Operations & Management

Accommodation Operations & Management

Principles of Management

Teaching Experience: 8 years

Industry Experience: 2 years

Major Achievements, Honours and Awards, Certifications:

American Hotel & Lodging Educational Institute (AHLEI) Certified Hospitality Educator (CHE) in Front Office Operations and Management, and CHE in Accommodation Operations and Management

‘Tour Office Assistant’ conducted by Ministry of Labour & Employment, Govt. of India, 13/07/2013

‘Housekeeping & Hospitality’ conducted by Ministry of MSME, Govt. of India (NIESBUD) from 25/10/2013 – 05/12/2013

Service to the University:

Conducted and participated in various career fairs and seminars to promote the brand ‘School of Hospitality Management, NMIMS Navi Mumbai’
Served as student counsellor and advisor for management students with specific focus on resolving academic and interpersonal issues
Faculty in-charge of Campus Canteen Committee
Faculty in-charge of NMIMS Girls Hostel
Planning and organising study tours, industry visits, and workshops

Research Interest:

Hospitality marketing, CRM, Emerging technological trends in hotel industry, Sustainable hospitality.

Recent Publications:

"Impact of Social Media on Spiritual Tourism in Promoting Economic Development of Temples from The Indian Context”, The Bioscan, Vol. 20 (1), pp. 368–381, ISSN / eISSN 0973-7049, Web of Science, February 2025.

Conferences:

SVKM’S NMIMS Case Study Conference (CSC2024) - Navigating Through TUNA (Turbulent - Uncertain-Novel -Ambiguous): Implications for Business and Society
International Conference on Sustainable Development and Disaster Resilience Through Innovation (ICSDDRTI-2023) Wastewater Treatment and Management, Amity University
International Research Conference on Shaping Future Leaders to Navigate Disruptions, Aditya School of Business Management, Mumbai University
Multidisciplinary National Conference Sponsored by Indian Council of Social Science Research (ICSSR-WRC) on Contemporary issues of Agriculture, Population, Environment, Tourism and Sustainable Development, I.C.S. College, Mumbai University

FDP’s Attended:

Curriculum Development, Research and Publication Ethics, SRM University Chennai
Thesis/ Research Proposal Writing and Discussion on Editors and Reviewers Prospective, conducted by Koach Scholar New Delhi on 05th December to 07th December 2020.
Workshop: What’s New in Marketing, conducted by Dr. Philip Kotler and IIM Calcutta on 01st February 2021.
Qualitative Research, conducted by Dr. Anil Behal NMIMS Navi Mumbai on 22nd, 23rd, 29th, and 30th March 2021.
Asynchronous Learning in an Online Teaching Environment, conducted by NMIMS Navi Mumbai on 04th June 2021.
Design Thinking for Professors: Become the Change Agent, conducted by NMIMS Hyderabad on 05th and 12th July 2021.
Workshop 2-Days: Research for Academic Excellence, conducted by SRM Institute of Science and Technology, Ramapuram, Chennai on 22nd and 23rd July 2021.

MOOC - Massive Open Online Course:

NMIMS Coursera- Leadership Skills- Prof Vishal Gupta
NMIMS Coursera- completed courses part of HRCI Human Resource Associate Professional Certificate- Talent Acquisition, Learning and Development, Compensation and Benefits.
NMIMS Coursera- Fundamentals of Revenue Management, by ESSEC Business School
NMIMS Coursera- Management Foundations in the Hospitality Industry, University of North Texas